What you will do:

  • Monitor all cash machines in 24/7 self service zones, ensuring continuous operation, early detection of irregularities, and timely resolution of technical issues
  • Handle and resolve customer requests related to ATMs, cash in machines, and other cash processing channels, providing accurate guidance and support
  • Collaborate with external suppliers, participating in meetings, negotiations, and project discussions aimed at improving the quality, reliability, and efficiency of cash operations
  • Control, evaluate, and enhance the performance of ATMs and cash-in machines, identifying improvement areas and supporting implementation of corrective actions
  • Develop, update, and maintain internal documentation, including work procedures, instructions, and practical manuals
  • Ensure full compliance with all applicable regulatory frameworks, internal policies, and legal procedures related to cash operations

You meet our expectations for:

  • University degree in Finance, Banking, or related field
  • Fluency in English and Bulgarian
  • Strong understanding of banking technologies and regulatory compliance
  • Excellent communication and organizational skills, with the ability to work effectively in a team
  • A responsible approach to daily tasks, with strong attention to detail
  • A desire to learn and develop

Join our team and you will receive:

  • Working in a dynamic international environment
  • Professional growth in a motivated team
  • Training opportunities
  • Flexible start of the working day (7:30 - 09:00 a.m.)
  • Other benefits: 25 days of annual paid leave, private health insurance, transportation cost amount, additional amount for summer vacation and heating season, preferential conditions for products and services in the bank