To activate, log in to the ProB@nking system via your computer and click the "Activate" button.
Confirmation with B-Trust Mobile

Security tip
For added security and convenience, you can replace the login password for the banking app with biometric data (if this option is supported by your phone). Select "Menu" -> "Biometrics" in B-trust Mobile.
Benefits

- High level of security - two-factor authentication for the performed operation
- Fast activation – no need to visit the bank office. No additional installations or settings required
- Easy - sign transfers made through ProB@nking as well as online payments with bank cards
- Convenient - sign payments from all your profiles in ProB@nking using just one device – your smartphone
Frequently Asked Questions
No. You can activate the application on only one device – either a smartphone or a tablet. This ensures convenience, especially for users who have more than one Internet Banking profile.
Yes. Access to B-Trust Mobile is secured with an individual password or biometric data. The application uses modern encryption methods for the data exchanged between the client and the Bank. The client confirms each transaction through a second, independent channel, and the notifications generated in the app are linked to a specific transaction and valid only for it.
B-Trust Mobile provides a high level of payment security and fully complies with regulatory requirements.
Advantages of B-Trust Mobile compared to signing with SMS TAN:
- No issues receiving messages (especially while roaming).
- Enhanced security – the app is unlocked using a personal password or biometric data.
- No delays in receiving messages.
- Significantly reduces the risk of SIM swap.*
*SIM swap – a scheme in which a fraudster gains control over a person’s mobile number by replacing their SIM card. This typically happens after the fraudster has obtained the victim’s personal data through social engineering, phishing, or other types of fraud.
Yes. Once you download and install B-Trust Mobile through one of your profiles, it will automatically be registered for the others as well. This way, you will be able to authorize your payments using just one device.
- For logging into the Internet Banking system.
- For all transfers and documents that require additional confirmation.
You need to uninstall the application and then go through the initial registration process again.
You need to contact us at 0700 1 70 70 or visit a convenient branch of the bank in order to have your B-Trust Mobile deactivated.
The subsequent activation of the application is carried out again through the initial registration process. For this reason, in your request to the Bank, you should provide a current mobile number where you will receive an activation code to start the registration process again.
If you are going to use the same mobile device, you will first need to uninstall the application.
You need to contact us at 0700 1 70 70 or visit a convenient branch of the bank in order to have your B-Trust Mobile blocked.
The subsequent activation of the application is done through the initial registration process. For this reason, in your request to the Bank, you should provide a current mobile number where you will receive an activation code to start the registration process again.
Here you will find the necessary information.