- At least 2 years of professional experience in a similar role
- A keen interest in networking, operating systems and IT security
- Working knowledge of fundamental operations of relevant end-user software, hardware and other equipment
- Familiar with Microsoft Windows 10/11, MS Office Suite, etc. and general system settings and configurations
- Previous experience with Jira/ServiceNow ticketing tools software will be considered an advantage
- Excellent organisational and time management skills
- Strong analytical and troubleshooting skills
- Ability to travel
- Driving License, cat. “B”
IT Service Desk Specialist
We look forward to your contribution to:
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Taking part in the daily duties of the IT Service Desk department
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Acting as first line of support for core and support systems
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Providing both remote and on-site technical support to non-IT in-house users across the bank, ensuring timely resolution of hardware, software, and system-related issues
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Analyzing and resolving IT-related issues (software and hardware)
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Performing proactive monitoring of IT infrastructure and systems
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Organizing outsourced projects with various IT vendors and providers
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Participating in various bank-wide IT projects together with other members of the IT department
You meet our expectations for:
Join our team and you will receive:
- Working in a dynamic international environment
- Professional growth in a motivated team
- Flexible working time (from 7:30-09:00 a.m. to 16:30-18.00 p.m.)
- Training opportunities
- 2 days per week home office option
- Social benefits: 25 days of annual paid leave, additional health insurance, Multisport card, transportation cost amount, additional amount for summer and winter seasons, preferential conditions for products and services in the bank and preferential fees for education at Denis Diderot School
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