- University degree
- At least 3 years of professional experience in collecting overdue credit obligations, and communicating with clients in arrears
- Strong communication and negotiation skills
- Basic Microsoft Office knowledge
- Good level of English
- Excellent organizational and time-management skills
- Proactive approach and attitude towards people and tasks
Expert Problematic Receivables
What you will do:
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Contact individuals with outstanding credit obligations through phone calls, emails, or letters to remind them of their overdue payments, while documenting all performed activities
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Manage a portfolio of overdue receivables by analyzing and preparing proposals for actions aimed at achieving repayment within the agreed terms
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Analyze the financial capabilities of clients with overdue debts, the reasons for the delays, and proposes tailored repayment solutions within approved limits
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Work in close cooperation with credit risk experts, legal advisors, and customer relations specialists to prepare proposals for normal debt collection and/or restructuring/enforcement of the debt
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Prepare and presents regular reports with summarized analyses on the outcomes of the undertaken actions and on any newly identified risk trends
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Apply a professional and patient approach when interacting with clients, seeking the most balanced solution for restoring normal repayment, in compliance with the bank’s internal rules
You meet our expectations for:
Join our team and you will receive:
- Working in a dynamic international environment
- Professional growth in a motivated team
- Training opportunities and established rules and procedures at work
- Flexible working time and home office option
- Social benefits: 25 days paid annual leave, additional health insurance, Multisport card, transportation cost amount, additional amount for summer vacation and heating season, preferential conditions for products and services in the bank
Preferential fees for education at Denis Diderot School, the private school of the bank
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