To reach the Contact Centre Experts or to receive detailed information on important for you matters, we are open to your questions:
The service is offered both in Bulgarian and in English.
In emergency situations you can have your card blocked at any time by using the automated services of our Contact Centre.
ProCredit Bank Contact Centre offers all clients that have reached the bank via a phone call:
You can use Contact Centre by calling the following numbers:
Phone number | Operator | Price |
0 700 170 70 | Vivacom | Local call charge |
M-tel | As per Vivacom tariff | |
Telenor | As per Vivacom tariff | |
Vivacom | As per Vivacom tariff | |
1 700 170 70 | M-tel | M-tel – M-tel tariff |
*7000 | M-tel, Vivacom and Telenor | This phone number is available for all subscribers of Bulgarian mobile operators – M-tel, Vivacom and Telenor. The price varies according to your operator’s terms. |
*7000 is available only for calls inside Bulgaria.
You can access the Contact centre from abroad by dialling the international code for Bulgaria + 359 and then 700 1 70 70 or 2 813 5100, for M-tel clients with roaming: +359 88 1 700 1 70 70.
Phone number | Operator | Price |
0 700 170 70 | Vivacom | For the cost of a local call |
Mtel | As per the Vivacom tariff | |
Globul | As per the Vivacom tariff | |
Vivacom | As per the Vivacom tariff | |
1 700 170 70 | Mtel | M-tel - M-tel tariff |
*7000 | M-tel, Vivacom and Telenor | This phone number is available for all subscribers of Bulgarian mobile operators – M-tel, Vivacom and Telenor. The price varies according to your operator’s terms. |
To use the Contact Centre service it is necessary for your phone to be in tone-dialling mode.
If necessary, you can switch from pulse to tone dialling in one of the following ways:
To call 0 700 170 70 from abroad you need to dial +359 700 170 70.
M-tel subscribers should dial + 359 88 1 700 170 70.